The answer
Some tokens support issuer-controlled freeze, pause or account-state features. Owning a wallet key does not override a token program's transfer restrictions.
What to do next
Inspect the mint authority and frozen/paused status on a trusted explorer before considering any recovery service.
Solscan — Solana explorer
This resource helps with the question, but is not presented as a commissionable partner.
Visit Solscan — Solana explorer ↗Useful research or product resource; no affiliate status assumed.RELATED PRODUCT OR SERVICE
Ledger hardware wallet
A hardware signing device to compare for supported Solana assets; it does not fix Solana network, token or smart-contract faults.
Explore Ledger hardware wallet ↗Official website; affiliate programme available to apply for. No tracked link or partner approval yet.