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STRAIGHT ANSWER · Work, software & accounts

Why does a customer-support chat widget cover the mobile checkout button?

Our answer

Change the setting in the app or device that actually controls the behaviour, disable the duplicate automation or connection, then test once after restarting. Check permissions and OS version if the issue persists.

Why this approach makes sense

Device software, permissions and connected services change how a feature behaves; use settings for the actual model rather than a generic workaround.

Before you try it

Verify the relevant device and account permissions, and make changes one at a time.

Questions people ask

What might explain the problem involving a customer-support chat widget?

Change the setting in the app or device that actually controls the behaviour, disable the duplicate automation or connection, then test once after restarting. Check permissions and OS version if the issue persists.