Why does a hotel charge a second security hold after changing my room?
Our answer
Ask the property to void the superseded pre-authorisation and give your bank the release reference.
Why this approach makes sense
Travel, transport and payment providers use different rules. The correct answer comes from the actual booking, provider and transaction.
Before you try it
Check the operator’s current conditions and keep any relevant receipt or confirmation.
Questions people ask
What might explain the problem involving a hotel charge?
Ask the property to void the superseded pre-authorisation and give your bank the release reference.