What's the Best Choice?
Home / Answer
STRAIGHT ANSWER · Travel & luggage

Why is my hotel room key rejected only after I leave it near my phone?

Our answer

Ask the desk if it uses magnetic-stripe or contactless cards and have the key reissued. A magnetic phone case or wallet clasp can affect a stripe, while a contactless key failure could be an expiry or reader issue. Test the replacement key before storing it separately from the phone.