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STRAIGHT ANSWER · Travel & luggage

How can I identify which airline is responsible when my bag is transferred twice before being lost?

Our answer

File the missing-bag report with the final operating carrier and provide all handoff receipts; the liable carrier can vary by itinerary and treaty.

Why this approach makes sense

Travel, transport and payment providers use different rules. The correct answer comes from the actual booking, provider and transaction.

Before you try it

Check the operator’s current conditions and keep any relevant receipt or confirmation.

Questions people ask

How should I begin identifying which airline is responsible when my bag is transferred twice before being lost?

File the missing-bag report with the final operating carrier and provide all handoff receipts; the liable carrier can vary by itinerary and treaty.