Why does my smart door lock mark me as away while I am in the garden?
Our answer
Geofencing treats the garden as outside the Bluetooth/Wi-Fi range; disable auto-away for that lock or enlarge the geofence.
Why this approach makes sense
Device software, permissions and connected services change how a feature behaves; use settings for the actual model rather than a generic workaround.
Before you try it
Verify the relevant device and account permissions, and make changes one at a time.
Questions people ask
What might explain the problem involving my smart door lock mark me as away while?
Geofencing treats the garden as outside the Bluetooth/Wi-Fi range; disable auto-away for that lock or enlarge the geofence.