Why is the lower section of my refrigerator freezing food while the upper shelves are too warm?
Our answer
Put refrigerator thermometers on the affected shelf and near the lower vent. Move containers away from the air outlets and avoid putting produce in the cold air stream. If the upper shelf still exceeds 4°C (40°F) while the bottom freezes, move perishables to a working refrigerator and have the airflow or temperature controls checked.