Smart meter shows power use in an empty house
Compare your smart-meter interval data with a known period of absence and check timed loads such as fridges, hot-water systems, routers and pool pumps.
What to do next
- Compare your smart-meter interval data with a known period of absence and check timed loads such as fridges, hot-water systems, routers and pool pumps.
- If safe, use a household energy monitor or qualified electrician to isolate unexplained circuits.
- Ask the retailer or distributor about a meter test before assuming theft or a faulty meter.
Recommended service or product
Your energy retailer’s interval-use portal
Your energy retailer’s interval-use portal is a relevant starting point for this task because it offers the official service, tool or product category used in the steps above.
Open Your energy retailer’s interval-use portal — official websiteWhat to check before deciding
If safe, use a household energy monitor or qualified electrician to isolate unexplained circuits. Ask the retailer or distributor about a meter test before assuming theft or a faulty meter. A fridge, hot-water heater or scheduled appliance can use power in an unoccupied home. Energy Made Easy compares tariffs; it does not diagnose meter readings. Your retailer’s interval-data service is the first evidence source.
Frequently asked questions
What details should I verify about smart meter shows power use in an empty house?
Compare your smart-meter interval data with a known period of absence and check timed loads such as fridges, hot-water systems, routers and pool pumps.
What is a sensible follow-up for smart meter shows power use in an empty house?
If safe, use a household energy monitor or qualified electrician to isolate unexplained circuits.
What is a sensible follow-up for smart meter shows power use in an empty house (part 3)?
Ask the retailer or distributor about a meter test before assuming theft or a faulty meter.
Which details are most important for smart meter shows power use in an empty house?
Use interval meter data and known baseline before suggesting a faulty meter or electricity theft.