International transfer arrived in the wrong currency
Compare your sender receipt with the beneficiary bank statement: note the sent currency, instructed receive currency, exchange rate and intermediary deductions.
What to do next
- Compare your sender receipt with the beneficiary bank statement: note the sent currency, instructed receive currency, exchange rate and intermediary deductions.
- Ask the sending bank or transfer provider for a payment trace and conversion breakdown.
- A correspondent bank may convert funds if the destination account cannot receive the requested currency.
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Wise currency comparison
Wise currency comparison is a relevant starting point for this task because it offers the official service, tool or product category used in the steps above.
Open Wise currency comparison — official websiteWhat to check before deciding
Ask the sending bank or transfer provider for a payment trace and conversion breakdown. A correspondent bank may convert funds if the destination account cannot receive the requested currency.
Frequently asked questions
Which checks matter most for international transfer arrived in the wrong currency?
Compare your sender receipt with the beneficiary bank statement: note the sent currency, instructed receive currency, exchange rate and intermediary deductions.
What is a sensible follow-up for international transfer arrived in the wrong currency?
Ask the sending bank or transfer provider for a payment trace and conversion breakdown.
What should I do next if the issue with international transfer arrived in the wrong currency remains?
A correspondent bank may convert funds if the destination account cannot receive the requested currency.
Which details are most important for international transfer arrived in the wrong currency?
Received currency can depend on selected payout currency and intermediary conversion; compare actual credit with remittance advice.