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Accountant retired and locked your digital tax records

The answer

Request a complete digital export of your accounting records, prior filings and any client-owned documents from the retiring accountant or successor firm.

What to do next

  1. Request a complete digital export of your accounting records, prior filings and any client-owned documents from the retiring accountant or successor firm.
  2. Check which tax records you can retrieve directly through the relevant tax portal.
  3. The ATO describes agent retirement and transfer obligations, but software subscriptions, data portability and access rights depend on the platform and engagement terms.

Recommended service or product

Australian Taxation Office

Australian Taxation Office is a relevant starting point for this task because it offers the official service, tool or product category used in the steps above.

Open Australian Taxation Office — official website

What to check before deciding

Check which tax records you can retrieve directly through the relevant tax portal. The ATO describes agent retirement and transfer obligations, but software subscriptions, data portability and access rights depend on the platform and engagement terms.

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Frequently asked questions

What details should I verify about accountant retired and locked your digital tax records?

Request a complete digital export of your accounting records, prior filings and any client-owned documents from the retiring accountant or successor firm.

What is a sensible follow-up for accountant retired and locked your digital tax records?

Check which tax records you can retrieve directly through the relevant tax portal.

What should I do next if the issue with accountant retired and locked your digital tax records remains?

The ATO describes agent retirement and transfer obligations, but software subscriptions, data portability and access rights depend on the platform and engagement terms.

Which details are most important for accountant retired and locked your digital tax records?

ATO discusses retirement/transfer of tax agent practices; access and record ownership depend on service agreement