Is the 'maximum win 10,000x' figure a promise someone will eventually hit it?

How to use this answer

This answer is based on the mathematical principle or published rule identified in the source below. If the question involves a live betting market, confirm its settlement definition before applying it to a specific bet.

Return-to-player and volatility are statistical properties, not promises for an individual session. A streak or a near miss does not establish that a particular spin is more likely to pay.