Football bet settlement
What's the best way to dispute a shot-on-target bet that counted in one app but not another?
Direct answer
Use the specific provider named in the bet rules (for example, Opta), save the confirmed bet slip and provider event log, then request written review. Different feeds can classify shots differently.
How to use this answer
The principle is supported by the referenced rules, but a different operator or market can apply a different settlement condition. Treat the named provider as a specific example, not as a universal betting rule.
Compare the named statistics provider, its event definition, match log and settlement terms; different providers can classify an attempt differently.
For player, card and corner markets, the exact selection type matters. A singles rule is not automatically the same as a bet-builder rule; use the market definition and the settlement source for the operator shown on your slip.