The answer
Regulated platforms may need travel-rule sender or recipient data, depending on the country and transfer type.
What to do next
Check the exchange's local instructions rather than using a guessed name or unsupported route.
CoinJar crypto exchange
Australian-market exchange programme; local availability must be confirmed. Availability, supported assets and local eligibility must be checked before signing up or buying.
Visit CoinJar crypto exchange ↗Official provider link · Compare suitability and availability before choosing.