The answer
Not necessarily. On recovery-phrase-based devices, the PIN protects that particular device; the correct backup can generally restore the funds on a compatible replacement.
What to do next
Before resetting anything, confirm that you possess the complete recovery material, including any optional passphrase. Follow the manufacturer’s documented recovery process.
Trezor hardware wallets
Hardware wallet or backup product relevant to a self-custody question. Availability, supported assets and local eligibility must be checked before signing up or buying.
Visit Trezor hardware wallets ↗Official provider link · Compare suitability and availability before choosing.Related crypto questions
Frequently asked questions
Can support reset my wallet PIN remotely?
No legitimate hardware-wallet support team needs your seed phrase or can recover your keys remotely.