The short answer
Start with your most recent CHESS holding statement. If that is missing, ask the company share registry for the sponsor PID and follow ASX guidance to identify the broker.
Your CHESS statement normally names the sponsoring broker. If you only know the company name, find its registry through ASX company records. A separate issuer-sponsored holding uses an SRN, not a CHESS HIN, so the correct recovery route depends on how the holding is registered.
What to do next
Gather the company code, your prior address and identity records; contact the share registry or ASX investor support using publicly listed contacts.
ASX
This official website is a relevant starting point for this question. Product access or eligibility depends on where you live and the provider's own requirements.
Visit ASX ↗Official website — not an affiliate tracking link. A resource link does not imply that every reader qualifies for its services.
Questions people ask
Which choice does the guide make for how can I find which broker holds my shares if I have lost my HIN?
Start with your most recent CHESS holding statement. If that is missing, ask the company share registry for the sponsor PID and follow ASX guidance to identify the broker.
What eligibility limits should be checked for how can I find which broker holds my shares if I have lost my HIN?
Yes. This page describes the rule or example for Australia. The contract, residence and tax rules in another jurisdiction can differ.
Primary source
Our answer is based on guidance published by ASX investor FAQ.
This article explains the published general rule or provider example. It does not establish personal eligibility, a guaranteed allocation or an individual tax outcome.
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